Front Office Administration

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Job Title: Front Office Administration

Location: Indore, Madhya Pradesh

Job Type: Full Time / Part time

About Us: Stalwart is a renowned coaching institute in Indore, specializing in preparing students for prestigious MBA entrance exams, including IIM CAT, IIM IPMAT, and CMAT. With a commitment to excellence, we provide top-notch classroom and online courses to help aspiring minds achieve their dreams.

Job Description:

1. Front Desk Handling:

      • Greet visitors and provide a warm and professional welcome.

      • Answer incoming phone calls and direct them to the appropriate person or department.

      • Maintain a neat and organized front office area.

      • Manage visitor sign-ins and security protocols.

    2. Telecalling:

        • Make outbound calls to potential clients or customers.

        • Follow up on leads and inquiries.

        • Provide information about products, services, or offerings.

        • Handle customer inquiries and resolve issues in a professional manner.

      3. Vendor Management:

          • Coordinate with vendors for office supplies and services.

          • Ensure timely payments to vendors and maintain vendor records.

          • Negotiate and assess vendor contracts and agreements.

        4. Student Queries Handling:

            • Address inquiries from students and their parents.

            • Provide information about courses, schedules, fees, and admission processes.

            • Assist with enrollment and registration procedures.

          5. Office Management:

              • Maintain and order office supplies as needed.

              • Schedule and coordinate meetings, appointments, and conference rooms.

              • Handle incoming and outgoing mail and packages.

              • Ensure a clean and organized office environment.

              • Collaborate with other departments to streamline office processes.

            6. Administration Work:

                • Perform various administrative tasks such as data entry, filing, and record-keeping.

                • Assist with HR-related tasks, including recruitment, onboarding, and employee record maintenance.

                • Prepare and maintain reports and documents.

                • Manage office equipment and coordinate repairs when necessary.


                  • Bachelor’s degree in a relevant field preferred.

                  • Strong communication and interpersonal skills.

                  • Excellent telephone etiquette and customer service skills.

                  • Proficiency in office software and tools (e.g., Microsoft Office Suite).

                  • Organizational and multitasking abilities.

                Attention to detail and a proactive approach to problem-solving.

                How to Apply:

                Join us at Stalwart and inspire the next generation of MBA aspirants to achieve their goals.

                Apply Now


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