Front Office Administration

Job Title: Front Office Administration

Location: Indore, Madhya Pradesh

Job Type: Full Time / Part time

About Us: Stalwart is a renowned coaching institute in Indore, specializing in preparing students for prestigious MBA entrance exams, including IIM CAT, IIM IPMAT, and CMAT. With a commitment to excellence, we provide top-notch classroom and online courses to help aspiring minds achieve their dreams.

Job Description:

1. Front Desk Handling:

• Greet visitors and provide a warm and professional welcome.
• Answer incoming phone calls and direct them to the appropriate person or department.
• Maintain a neat and organized front office area.
• Manage visitor sign-ins and security protocols.

2. Telecalling:

• Make outbound calls to potential clients or customers.
• Follow up on leads and inquiries.
• Provide information about products, services, or offerings.
• Handle customer inquiries and resolve issues in a professional manner.

3. Vendor Management:

• Coordinate with vendors for office supplies and services.
• Ensure timely payments to vendors and maintain vendor records.
• Negotiate and assess vendor contracts and agreements.

4. Student Queries Handling:

• Address inquiries from students and their parents.
• Provide information about courses, schedules, fees, and admission processes.
• Assist with enrollment and registration procedures.

5. Office Management:

• Maintain and order office supplies as needed.
• Schedule and coordinate meetings, appointments, and conference rooms.
• Handle incoming and outgoing mail and packages.
• Ensure a clean and organized office environment.
• Collaborate with other departments to streamline office processes.

6. Administration Work:

• Perform various administrative tasks such as data entry, filing, and record-keeping.
• Assist with HR-related tasks, including recruitment, onboarding, and employee record maintenance.
• Prepare and maintain reports and documents.
• Manage office equipment and coordinate repairs when necessary.

Qualifications:

• Bachelor’s degree in a relevant field preferred.
• Strong communication and interpersonal skills.
• Excellent telephone etiquette and customer service skills.
• Proficiency in office software and tools (e.g., Microsoft Office Suite).
• Organizational and multitasking abilities.

Attention to detail and a proactive approach to problem-solving.

How to Apply:

Join us at Stalwart and inspire the next generation of MBA aspirants to achieve their goals.

Apply Now

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